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We have over 500 customers around the world using the LogiX software for scheduling vehicles. Read about how a small sample of customers have used the product and what they say about it below or view our summary presentation:

DPS Customer Case Studies/Testimonials Summary (PDF)

See also how different industry sectors have used our software.

ACS&T

ACS&T are specialists in temperature-controlled storage and national distribution to the food industry. Distribution depots (multi-drop) use LogiX for vehicle routing. It is also used for transport analyses and business development.

Ashley Sharman, their Managing Director, said:

"LogiX is a flexible transport planning tool that has met ACS&T's business requirements. It has benefited the company through improved visibility of routes and the efficiency in which these are defined"

Bama Group

The Bama Group physically handles more than half of the fruit and vegetable wholesale in Norway, as well as an increasing share of flower wholesale.

This, plus the fact that Bama directly controls the value chain - from the producer/farmer to the retailer - makes Bama one of the most transport-intensive businesses in Norway. They distribute their products from about 50 different depots throughout Norway and use LogiX for a variety of strategic and tactical planning.

Bisley Office Furniture

Bisley Office Furniture are a UK manufacturer of steel storage for the office and are renowned worldwide. They operate from Bisley, Surrey and Newport, South Wales and employ nearly 1,000 staff.

They use DPS LogiX in the UK as a strategic and operational planning tool.

Graeme Winship, their Director of Logistics said:

"After a strategic review of the distribution requirements, Bisley embarked on a program of updating their supply chain processes. Part of this update included the purchase and implementation of the LogiX suite of planning tools. This has provided a major improvement to our operation and resulted in substantial operational cost savings and administration benefits."

Brett Martin

Brett Martin is in three key sectors: building, roofing and semi-finished. They have four locations throughout the UK and one in the Netherlands and use LogiX strategically and as an operational vehicle scheduling and routing tool.

Jim Hopkins, their Site Director, said:

"We selected DPS and LogiX over their competitors for four main reasons:

1. LogiX is simple to understand,
2. It is flexible and easy-to-use,
3. It was simple to implement, and most importantly
4. We are treated as a customer and not a number."

Business Post

Business Post has grown to become one of the largest independent express delivery companies in the United Kingdom. They chose DPS LogiX to improve their delivery service.

Ben Hiles, Head of Network Development, commented:

"I wanted to make better use of technology in the operational arena. It's a fast-changing market and can be seasonal. The ability to put science behind what drivers do can be advantageous."

"We are now reviewing our routes looking at 'what-if' scenarios. Where we moved sites, such as Bristol, we can use the software to recalculate routes and see if any changes are needed. The software can't just go off and give you an answer, but it does make the process of reviewing routes a lot quicker, and assists in the re-engineering of them."

In a competitive market place Business Post is constantly looking how to develop its products and services. DPS LogiX has enabled high level assessments of the impact of potential new offerings on the current operational network, vital for understanding the cost to serve.

"As we get better in using the system, we will be looking to use it on a tactical day to day basis, ensuring that the route is organised in the most effective way assisting the drivers and their ability to delivery improved levels of service to our customers."

Carmenta

Carmenta use the DPS optimisation tool LogiX IE integrated with their own mapping system ResQMap to offer a solution for homecare planning with full consideration of each patient's special needs.

COOP

Sweden's food sales and distribution are dominated by three companies: ICA/AHOLD, COOP and DAGAB. All three use Plan LogiX to optimise their distribution on a strategic and tactical basis in Sweden and two of them in Norway.

P-O Larsson, KF Distribution and Logistics, said:

"To us, it was very important that the system was able to describe different types of goods flow from various types of terminals in an easy way. With the Plan LogiX tramping algorithm, the flow of goods was described very exactly. It also felt secure to be able to buy a standard system that fulfills the planning needs we have"

Culligan Water

Culligan felt that there was a need to get to grips with the cost and effectiveness of getting water to UK customers.

A study conducted by DPS achieved all of objectives set by Culligan. Out-sourcing was eliminated completely, water and salt delivery as well as sanitisation service calls were fully integrated and the fleet balance was improved significantly.

UK CEO, Jon Wilkinson, said:

"The full year savings to us will be more than £300,000 and the DPS study has brought us considerable improvements in service and in the conditions and job satisfaction to our drivers. We and they now regard them as primarily carrying out a customer service function. We are now using DPS' Logix routing and scheduling software and we have reached utilisation rates as high as 92% for our fleet - we now only hire in capacity to meet absolute peak demand".

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DTS Logistics

A major business issue for DTS Logistics was trying to achieve Service Level Agreements that really mean 100% on time in full service. After careful consideration, DTS Logistics chose DPS and LogiX with immediate results.

Thomas Foley, their General Manager said:

"There are very tight timescales to our recent major vehicle scheduling projects with all our retail blue chip High Street customers, and we are all too aware that these would not have been met without your attention to our deadlines and assistance with DPS products.

DPS has enabled us, in no small measure, to deliver and implement the services required by our customers, on time and within budgets."

Georg Fischer

Georg Fischer, based in Coventry, are specialists in the manufacture, supply and delivery of plastic pipes to hundreds of customers across the UK. They upload the planned delivery schedule to the company intranet, so that staff can see the due arrival time. There are also plans to publish these details on the Internet so that customers can check the progress of their orders.

Tom Woodward, their Transport Manager, said:

"Since we have been using LogiX, we have been able to increase our delivery frequency to our customers without using any more vehicles."

Home Lane

Lane Group's home delivery services are dedicated bespoke solutions designed to meet specific client needs. This can include call centre services and management, timed delivery bookings through to follow-up after delivery compliance.

Rebecca Jenkins, their Managing Director, said:

"The demands placed on home delivery operations are increasing all the time. These days customers don't just want to know what days the goods are coming, they want timed deliveries as well."

Howard Tenens

Howard Tenens is one of the largest privately-owned warehousing and distribution contract management companies in the UK.

Graham Seve, their Group General Manager, said:

"By effective planning, we have been able to satisfy the demanding standards set by Four Square, and so LogiX was instrumental in our gaining the recent extra contracts."

Brian Masters, their Distribution Controller, said:

"Without Plan LogiX, we would need five extra people to provide the same level of service."

John E Coyle Ltd

For over 50 years John E Coyle Ltd. have considered quality, craftsmanship and design to be essential ingredients in producing furniture that enhances every kind of home.

John Nally, their Company Secretary, said:

"We recently installed a new computer system which was linked into the DPS LogiX software. Our project teams were very impressed with the response time of your support staff. They are to be commended for their knowledge, attitude and commitment."

Lloyd Fraser

The Lloyd Fraser Group use DPS LogiX within its bulk liquid and food distribution divisions for:

• New business development
• Strategic analysis
• Dynamic vehicle scheduling

Adrian Rea, from Lloyd Fraser Management Services, said:

"DPS LogiX, with its superior strategic and dynamic planning functionality, has figured prominently in the successful development of our bulk liquid collection and delivery business and our food distribution division. DPS LogiX is used daily to arrange collections from manufacturing sites for onward delivery to major retail customers via a national distribution centre; all within strict collection and delivery deadlines."

Millbrook Furnishings

Millbrook Furnishings operates a complete building and refurbishment service for ships, hotels, universities, nightclubs etc. No other company in Britain offers as wide a variety of in-house furnishing and finishing services.

Neil White, their Operations Director, said:

"From the very early days of implementing Plan LogiX we achieved significant cost savings and raised our efficiency profile with our customers."

Clare Stannard, their IT Manager, said:

"Plan LogiX is now so integrated into our production cycle that we couldn't do without it!"

Reliance

Reliance Secure Task Management is a leading provider of secure outsourced services within the UK Criminal Justice System. In 2001, they started to extend their services beyond the provision of prisoner transport and today their analytical skills, management techniques and dedicated project teams support several functions of various authorities and agencies across the UK.

Paul Higgins, their IT Director, said:

"We have been impressed, not only with the product, but with the service we are receiving from DPS LogiX. There has been an ongoing involvement from the beginning of our relationship to produce solutions to our most pressing logistics issues.

People make a good relationship and the helpful way that we have worked together pre and post agreement, enables us to openly recommend DPS as a good supplier to producing solutions for automated logistics requirements."

Simba Pepsico

Simba, part of the Pepsico Group, are South Africa's premier supplier of crisps. Simba found themselves in a situation where they had limited control over vehicles, the potential to add routes as a result of increased sales and therefore an increase in capital expenditure - so they chose DPS.

Ernest Smith, their National Sales Productivity Manager, said:

"During our recent peak season we didn't have to hire any additional vehicles to cope with the increased loads. An indication of proper route engineering. Our return on investment has been an overwhelming 700% over a very short period.

Most other software packages would only provide us with vehicle scheduling functionality whereas the solution provided by DPS/CargoWare addressed our particular needs."

TRG (Transportation Research Group)

The Transportation Research Group (TRG) has a record of research spanning some 30 years supported by a team of 30 staff from a range of disciplines including: Intelligent Transport Systems (ITS); integrated transport management; driver behaviour; public transport priority; driver information and route choice; traffic safety; freight; traffic management; teleservices; traveller information; managing demand; and planning and policy. Many of the projects are collaborative with partners from industry and government both in the UK and overseas.

Dr Tom Cherrett, Lecturer, said:

"We were very interested in modelling some complex local authority domestic refuse collection rounds. DPS were very accomodating and worked closely with us to test and adapt LogiX to function in this new area."

Waste Per Se

Waste Per Se specialise in the collection and treatment of agricultural waste and animal by-products. Its subsidiaries, WRE Collection Services and WRE Disposal Services are going through a period of unprecedented operational growth and approached DPS International with a view to selecting a vehicle scheduling and routing package for rapid deployment. They chose logixcentral.

Managing Director, Ian Bryan, commented:

"We are delighted to have secured access to this innovative product which combines proven performance and a high level of functionality with a low entry cost per site. Since acquiring logixcentral we have already secured two multi-site accounts where the ability to confidently predict our base costs and service levels were key to securing agreement with new customers."